Account Manager / Team Leader

• Account Manager / Team Leader (player manager role)
• Leading product distributor
• 37,000 - 40,000
• South Leeds - On site

Client Details

Page Group are working with a leading distribution business within the construction / property sector who supply on a B2B level. This unique role will encompass the management of existing accounts, along with leadership of a small team of 3fte

Description

This role will cover 2 key areas - Account Management (existing customer only) & and Leading a team of Sales Administrators.

Account Management - 70 %

• Manage existing customers accounts including trade customers
• Encourage account growth including up-sell and cross sell opportunities
• Process customer orders in a timely manor
• Provide customer with product information and guidance
• Update customers on progress of their orders

Team Management -30%

• Provide leadership to a team of 3fte administrators
• Ensure SLA's are achieved based on individual customer accounts
• Create a culture of customer excellence
• Encourage the team to grow customer accounts where possible
• Provide regular training development and 1-2-1's

Profile

• Proven record of managing B2B accounts
• Proven people management experience
• Ability to grow and maximise customer accounts
• Customer focused approach

Job Offer

• 37,000 - 40,000
• Monday to Friday - on site
• Early finish on a Friday
• Free parking
• Opportunities to grow internally
• up to 2000 annual bonus