Civil Litigator

About us

At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract litigation. We also support our parent group, litigating on their behalf.

We have an exciting opportunity for an experienced Civil Litigator to join DLG Legal Services, on a full time, permanent basis.

This position can be based from either our Bristol or Leeds offices (Hybrid working)

The role

Reporting to Contracts Team Leader, you will be taking initial instructions and providing clear and accurate legal advice on a varied caseload, including consumer contracts, professional negligence, and inheritance matters. This will involve progressing claims pro-actively and in a timely manner in line with the terms of the client’s legal expenses insurance policy.

What you will be doing

• You will provide accurate and clear legal advice, managing clients' expectations, explaining decisions and the steps in the claims process clearly and succinctly; always ensuring the fair treatment of clients.
• Take all reasonable steps to settle claims and recover costs.
• Record time spent accurately and maintain accurate system records.
• Identify learning & development needs and opportunities for self and wider team progression.
• Support the strategic development of department best practice, product performance, and the customer experience through continuous improvement initiatives, you will be supported in generating new ideas with all ideas welcomed and encouraged.

What we are looking for

• Solicitor or Legal Executive, or have experience at an equivalent level
• Good understanding of contract litigation with experience of managing small claim and fast track litigation.
• Professional negligence or inheritance claims experience is desirable
• Experience of collaborating within a high performing team

Ways of Working

Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.

How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. You can find out more about our flexible working approach or please get in touch with the team to discuss.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them:

• 9% Private Pension
• Up to 10% Annual performance base bonus
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more

Home Working: Hybrid model (2 days from the office, 3 days from home)

Working hours: 35 hour per week (Monday - Friday)