Technical Support and Training Manager


Company 

Barclay Meade

Location 

Leeds

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

Job Requirements/Description

The primary goal of this role is to elevate business development levels by providing comprehensive training, spearheading E-Learning initiatives, and ensuring impeccable technical support while maintaining a service for tracking and tracing support interactions.

Brieft overview of the role:

  • Strategise and implement global training plans.
  • Collaborate with external partners for ongoing training needs.
  • Coordinate internal departments for service progression.
  • Provide comprehensive staff training for efficient operations.


Requirements:

  • Experience in training provision and business case planning.
  • Proficient communication skills across all levels of the organization.
  • Excellent computer proficiency, particularly in Microsoft Office.
  • Strong written and verbal communication skills.
  • Previous customer service experience.
  • Proven track record in managing/supervising teams.
  • Demonstrated organizational skills.
  • Experience within the bus industry.
  • Active driving license.
Company 

Barclay Meade

Location 

Leeds

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

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